1) When calling to schedule an appointment, make sure to communicate the number of pets and their problems and needs to the receptionist. Inform the doctor/staff of any aggressive, fractious or fearful pets.
2) If possible do not have your pet greet us at the door when we arrive. We are usually carrying a lot of equipment and cannot greet the pet properly. If the pet sees all the equipment being brought in and knows the attention is being channeled towards them it could make them a little jumpy.
3) Please have distractions to a minimum including, television/music, and other pets. Children are encouraged to learn while the pet is being examined but a safe distance is required. Children/adults that are at risk of getting hurt or causing a mistake to take place will be asked to exit the room (every effort will be made to avoid this).
4) If your animal is at risk of escape, please make arrangements to avoid this. Dr. Bennett and his staff do not take responsibility for escaped pets and will not have the time or resources to help catch them. Pets that will run should be examined as far away from the exits as possible with as many closed doors as possible between them and the exit.
5) Please try to have a well-lit place for Dr. Bennett to examine your pet and to complete any procedures. For cats and small dogs cleared off counter tops or a table is appreciated. For large dogs a cleared spot on the floor will suffice. For outside dogs please provide a covered area if it is raining. Please make sure the area can withstand spills and excrement in case there is an accident.